Raycast Platform Acceptable Use Policy (including Platform Terms of Use)

Last Updated: Nov 7, 2025

PLEASE READ THESE PLATFORM TERMS OF USE CAREFULLY

We are Raycast Technologies Ltd. (trading as Raycast), a company registered in England and Wales with number 12394678 and its registered office address at 3rd Floor 1 Ashley Road, Altrincham, Cheshire, United Kingdom, WA14 2DT ("Raycast", "us", "we", "our", etc.).

All users of the Raycast service ("you" etc), must follow the rules in these Platform Terms of Use (the "terms") on how to act on the Raycast service in compliance with the law and guidance on online safety.

We may update these terms from time to time. The latest version is available at https://www.raycast.com/aup. If you are not viewing these terms at that live link the version you are viewing may be out of date and no longer apply.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE PLATFORM

ARTIFICIAL INTELLIGENCE (AI) NOTICE:

THE RAYCAST PLATFORM MAY INVOLVE INTERACTING WITH AN AI INTERFACE. GOOD AI GOVERNANCE MEANS THAT WE TELL YOU THIS EXPRESSLY (EVEN THOUGH IT MAY BE OBVIOUS WHEN INTERACTING WITH RAYCAST). ALTHOUGH THE RAYCAST PLATFORM INVOLVES AI AND AUTOMATED DECISION-MAKING WHEN RETURNING SEARCH RESULTS AND GENERATING RESPONSES, IT DOES NOT MAKE ANY DECISIONS ABOUT PEOPLE WITH LEGAL OR SIMILARLY-SIGNIFICANT EFFECTS. RAYCAST PROVIDES INFORMATION TO SUPPORT HUMAN DECISIONS AND IS NOT A REPLACEMENT FOR HUMAN DECISION MAKING. PLEASE SEE THE SECTION "Do not rely on content on the Platform" BELOW FOR MORE DETAILS.

What's in these terms?

These terms tell you what is permitted and prohibited while using the Raycast platform (our "Platform") and apply to all users, and however you are accessing the Platform. These terms include information on how we protect users from harmful or illegal content. These terms are separate from and in addition to the legal terms and conditions that govern a contract with us for services.

Who we are and how to contact us

You can contact us by using the support functionality in the Platform, or by email at support@raycast.com.

By using our Platform you accept these terms

By using our Platform, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our Platform.

We may make changes to these terms

We amend these terms from time to time. Please check these terms to ensure you understand the terms that apply at the time of use. These terms were most recently updated on 7 November 2025.

We may make changes to our Platform

We may update and change our Platform from time to time to reflect changes to our offerings, our users' needs and our business priorities.

We may suspend or withdraw our Platform

We do not guarantee that our Platform, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Platform (whether generally or for specific users or categories of users) for business and operational reasons at our discretion. We will try to give you reasonable notice of any suspension or withdrawal. You are also responsible for ensuring that you are the only person who accesses the Platform via your connection or credentials.

You must keep your account details safe

If you provide, choose, or you are provided with, a user identification code, password, single sign on, login details, access credentials or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. If you know or suspect that anyone other than you knows your user identification details or password, you must promptly notify us at security@raycast.com.

How you may use material on our Platform

We are the owner or the licensee of all intellectual property rights in our Platform. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

No text or data mining, or web scraping

You must not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Platform or any services provided via, or in relation to, our Platform for any purpose. This includes using (or permitting, authorising or attempting the use of):

Any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our Platform or any data, content, information or services accessed via the same.
Any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models which includes but is not limited to patterns, trends and correlations.

The provisions in this clause should be treated as an express reservation of our rights in this regard, including for the purposes of Article 4(3) of the Digital Copyright Directive ((EU) 2019/790). You shall not use, and we do not consent to the use of, our Platform, or any data published by, or contained in, or accessible via, our Platform or any services provided via, or in relation to, our Platform for the purposes of developing, training, fine-tuning or validating any AI system or model or for any other purposes not explicitly set out in the agreements that govern your use of the Platform. This clause will not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

Uploading content to our Platform

Whenever you make use of a feature that allows you to create content directly on our Platform, query the Platform or upload or share content to our Platform, or to make contact with other users of our Platform, you must comply with the standards set out below under Acceptable Use. You warrant that any such contribution complies with those standards, and you are liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty. We will consider any content you upload to our Platform to be non-confidential and not protected by any trade mark, patent or copyright ("non-proprietary"), that is, in the public domain. You own your content, but you are required to grant us a limited licence to use, store and copy that content for the purposes of the Platform’s functionality. Without a valid lawful basis, you must not upload to the Platform any information whatsoever relating to an identified or identifiable living person (known in data protection law as "Personal Data") or any information that is confidential, privileged, proprietary or otherwise sensitive. We also have the right to disclose your identity to anyone who is claiming that any content posted or uploaded by you to our Platform violates their intellectual property rights or their right to privacy. We have the right to remove any posting you make on our Platform if, in our opinion, your post does not comply with the acceptable use standards set below. If you wish to contact us in relation to content you have uploaded to our Platform and that we have taken down, please contact us via the in-Platform functionality.

Rights you are giving us to use material you upload

You own any content you upload to our Platform. We do not make any claim to ownership of that material. If you upload or post public content or share content publicly (User-Generated Content) to our Platform (for example public extensions), you grant us the following rights in relation to that content:

A worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that User-Generated Content in connection with the service provided by the Platform and across different media including to promote our Platform, forever.
A worldwide, non-exclusive, royalty-free, transferable licence for other users, partners or advertisers to use the content in accordance with the functionality of our Platform, forever.
If you send us (or provide in any manner or format) any question, comment, suggestion, idea, feedback, or other information about the Platform or our services (‘Submissions’), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

User-Generated Content is not approved by us

Our Platform may include information and materials (including extensions) uploaded by other users. Some of this information and these materials have not been verified or approved by us (for example, private extensions). Where we do review extensions and other materials their addition to the Platform does not constitute endorsement or recommendation by Raycast The views expressed by other users on our Platform do not represent our views or values. We are not responsible for the accuracy of user-generated content on the Platform. See also the restrictions on User-Generated Content in the Acceptable Use section below.

Do not rely on information on the Platform

The Platform makes use of experimental and novel technologies, including AI. AI can make mistakes. The Platform provides information to support human decisions, and is not intended to replace human decision making. All outputs from the Platform should be verified independently. Although we make reasonable efforts to keep the Platform up to date, we make no representations, warranties or guarantees, whether express or implied, that the content on our Platform is accurate, complete, up to date, or that the Platform is suitable for any particular use. The Platform is provided on an as-is basis. As set out in more detail below, we are not responsible for content accessible via the Platform but from third party websites or other third party sources.

We are not responsible for websites and third party services we link to

Where our Platform contains links to other apps and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those apps or resources.

We are not responsible for viruses

We do not guarantee that our Platform will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs and platform to access our Platform. You should use your own virus protection software.

You must not introduce viruses

You must not misuse our Platform by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with our Platform or any part of it. You must not attempt to gain unauthorised access to our Platform, the server on which our Platform is stored or any server, computer or database connected to our Platform or any other equipment or network connected with our Platform. You must not interfere with, damage or disrupt any software used in the provision of our Platform or any equipment or network or software owned or used by any third party on which this Platform relies in any way. You must not attack our Platform via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Platform will cease immediately.

Our responsibility for loss or damage suffered by you

References to "liability" in this section of the terms include every kind of liability arising under or in connection with your use of the Platform including but not limited to liability in contract, tort (including negligence), misrepresentation, restitution or otherwise. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence and for fraud or fraudulent misrepresentation. If you are accessing the Platform on an open access, free of charge basis, our liability to you is limited in the following manner: we have no liability for any:

loss of profits;
loss of business;
wasted expenditure;
depletion of goodwill and/or similar losses;
loss or corruption of data or information; or
any special, indirect or consequential loss, costs, damages, charges or expenses (whether or not we had any notice of the same); and
our total aggregate liability to you in respect of all claims or breaches of duty occurring within any rolling 12 month period ending on the date a claim is made shall not exceed £100 (one hundred pounds sterling); and
we will have no liability of any kind in relation to any matter that is not notified to us in writing with reasonable supporting detail within 12 months of the date you became aware of the relevant circumstances (or the date you should reasonably have become aware of them if earlier).

Which country's laws apply to any disputes?

These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law and the exclusive jurisdiction of the courts of England.

Acceptable Use

These acceptable use standards apply to any ways you use our Platform. You must comply with these standards in spirit as well as to the letter. We will determine, in our discretion, whether any User-Generated Content or your use of our Platform breaches these acceptable use standards. You may not use our Platform:

In any way that breaches any local, national or international law or regulation.
In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.
For the purpose of harming or attempting to harm minors in any way.
To bully, insult, intimidate or humiliate any person.
To send, knowingly receive, upload, download, share, post, use or re-use any material which does not comply with our content standards.
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
To attempt to procure that AI models produce improper output, or to exceed their ethical or safety guardrails.

User-Generated Content:

Must be accurate (where it states facts or represents reality).
Only contain opinions that are genuinely held.
Must comply with the law.

User-Generated Content must not:

Be defamatory of any person.
Be obscene, offensive, hateful or inflammatory.
Infringe any copyright, database right or trade mark of any other person.
Include video content that has been or would be likely to be given an R18 certificate by the British Board of Film Classification (BBFC).
Include video content not suitable for BBFC classification.
Include material that might impair the physical, mental or moral development of persons under the age of 18.
Be likely to deceive any person.
Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
Contain illegal content or promote any illegal content or activity.
Be in contempt of court.
Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety.
Be likely to harass, upset, embarrass, alarm or annoy any other person.
Impersonate any person or misrepresent your identity or affiliation with any person.
Give the impression that the User-Generated Content emanates from us, if this is not the case.
Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse.
Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
Be pornographic.

Illegal content

In addition, you must not use our Platform in any way that involves:

Terrorism offences.
Child sexual exploitation or abuse offences including grooming and child sexual abuse material.
Encouraging or assisting suicide (or attempted suicide) or serious self-harm offences.
Harassment, stalking, making threats or abuse offences.
Hate offences.
Controlling or coercive behaviour offence.
Drugs or psychoactive substance offences.
Firearms or other weapons offences.
Unlawful immigration or human trafficking offences.
Sexual exploitation of adults offences.
Extreme pornography offence.
Intimate image abuse offences.
Proceeds of crime offences.
Fraud and financial services offences.
Foreign interference offences.

Content very harmful to children

The following must not be uploaded, shared or generated directly on this service:

Pornographic content.
Content which encourages, promotes or provides instructions for suicide.
Content which encourages, promotes or provides instructions for an act of deliberate self-injury.
Content which encourages, promotes or provides instructions for an eating disorder or behaviours associated with an eating disorder.

Offences

You must not upload, post, create on our Platform, share or cause any uploading, posting, creation or sharing, of any of the following:

A grossly offensive, indecent, obscene or menacing message intending to cause offence, menace, distress or anxiety.
A false message knowing it to be false, intending to cause non-trivial psychological or physical harm to a likely audience, and with no reasonable excuse.
A message threatening death or serious harm while intending or being reckless as to whether the object of the threat would fear that the threat would be carried out.
Flashing images when it is reasonably foreseeable that an individual with epilepsy will see it and the sender intended that the individual would suffer harm and the sender has no reasonable excuse for sending the images.
A communication that intends to encourage serious self-harm.
An unsolicited sexual image, including a manufactured intimate image or "deepfake" intending the recipient to be caused alarm, distress or humiliation, or for the purpose of sexual gratification and being reckless as to whether the recipient will be caused alarm, distress or humiliation.
A sexually explicit deepfake.

Advertising

You must not upload, post, create on our Platform or share content containing any advertising or promoting any services or web links to other apps. While integration with other apps and services is permitted (including paid apps and services) please do not use Platform content to advertise or provide any other marketing call to action.

How we protect you from illegal content

This provision sets out what we do to protect you from illegal content. It also explains what technology we use to help us. The latest version of our Illegal Harms and Child Safety Online Risk Assessments are available upon request. We minimise the length of time for which terrorism content is present on the Platform by complying with the procedures outlined in our Risk Assessment. We will swiftly take down terrorism content when we find out about it. We will minimise the length of time for which child sexual exploitation and abuse content is present on the Platform by complying with the procedures outlined in our Risk Assessment. We will swiftly take down child sexual exploitation and abuse content when we find out about it. We will minimise the length of time for which other content that amounts to an offence is present on the Platform by complying with the procedures outlined in our Risk Assessment.. This applies to content relating to assisting suicide, threats to kill, public order offences, harassment, stalking and fear or provocation of violence, drugs and psychoactive substances, firearms and other weapons, assisting illegal immigration, human trafficking, sexual exploitation, sexual images, proceeds of crime, fraud, financial services, foreign interference, animal welfare and offences relating to being involved in committing any of these offences (known as inchoate offences). We will swiftly take down such content when we find out about it.

What content and behaviours you should report

You can report or complain about the following content and behaviours:

Content you consider to be illegal.
When you think we are not dealing with illegal content or activity as we should.
Where you think our content reporting systems and processes do not easily let users report content they believe to be illegal and content they believe to be harmful to children and that is accessible to children.
When you think we have insufficiently considered the importance of protecting users' rights to freedom of expression or privacy.
Where your content has been taken down on the basis that it is illegal.
Where we have given you a warning, suspended, banned or restricted you in any way as a result of your content which we consider to be illegal content.
Technology we use results in your content being taken down, access-restricted or deprioritised and you think the technology has been used in a way not set out in our terms of service.

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