Last Updated: September 19, 2023
We collect the following categories of information that alone or in combination with other information in our possession could be used to identify you ("Personal Data"):
Account Data: If you create an account, we will collect the information needed to authenticate your access to the Service, including your name, username, email address and password.
Financial Data: To the extent any features of the Service are available for a fee, we may collect the financial information necessary to process your payments, such as your payment card number and authentication details. We rely on Stripe, our third party payment provider, to process payment data and we do not have direct access to your financial data.
Communication Data: We may collect information when you contact us through the Service, on social media, by email or otherwise, with questions or concerns and when you voluntarily respond to questionnaires, surveys or requests for market research seeking your opinion and feedback. Providing this information is optional to you.
Developer Data: If you develop tools or extensions to publish on our store and/or if you contribute to the Raycast open source community, we will collect Personal Data such as the specific tools and extensions you have contributed to.
Social Media Data: We have pages on social media sites like Facebook, Twitter, and LinkedIn ("Social Media Pages"). When you interact with our Social Media Pages, we will receive Personal Data that you elect to provide to us from such social media platforms, such as your contact details. In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages.
We collect Personal Data about you automatically when you use our Service. Please read our Cookie section below for more information.
We use Personal Data for the following purposes:
In certain circumstances we may share your Personal Data with third parties as set forth below:
Please note that we do not sell your Personal Data or share your Personal Data for interest-based advertising purposes.
If you are based in the United States or anywhere else, we store your Personal Data primarily on servers in the United States. If you are based in the European Economic Area or the United Kingdom, we primarily store your data in those regions. We may also transfer Personal Data to our service providers in the United States and in other jurisdictions. Please note that such jurisdictions may not provide the same protections as the data protection laws in your home country.
When we engage in cross-border data transfers, we will ensure that relevant safeguards are in place to afford adequate protection for Personal Data and we will comply with applicable data protection laws, in particular by relying on an EU Commission or UK government adequacy decision/regulation for transfers outside of the European Economic Area and United Kingdom, or on contractual protections for the transfer of Personal Data. For more information about how we transfer Personal Data internationally, please contact us as set out in the "Contact us" section below.
When it is no longer necessary to retain your Personal Data, we will delete or anonymise it.
Opt out of marketing communications. You may opt out of marketing-related communications by following the opt-out or unsubscribe instructions contained in the marketing communication we send you or by contacting us as provided in the "Contact us" section below. You may continue to receive service-related communications and other non-marketing emails.
Personal Data requests. We also offer you choices that affect how we handle your Personal Data. Depending on your location and the nature of your interactions with our Service, you may request the following in relation to Personal Data:
To make a request, please email us or write to us as provided in the "Contact us" section below. We may ask for specific information from you to help us confirm your identity. Depending on where you reside, you may be entitled to empower an "authorised agent" to submit requests on your behalf. We will require authorised agents to confirm their identity and authority, in accordance with applicable laws. You are entitled to exercise the rights described above free from discrimination.
Limits on your privacy rights and choices. In some instances, your choices may be limited, such as where fulfilling your request would impair the rights of others, our ability to provide a service you have requested, or our ability to comply with our legal obligations and enforce our legal rights. If you are not satisfied with how we address your request, you may submit a complaint by contacting us as provided in the "Contact us" section below.
Right to complain. We hope that we can resolve any query or concern you may raise about our use of your information. However, depending on where you reside you may have the right to complain to your local data protection regulator.
For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Use the following links to learn more about how to control cookies and online tracking through your browser: Firefox; Chrome; Microsoft Edge; Safari (Mac); Safari (Mobile/iOS).
Our Service is not directed to children who are under the age of 18. Raycast does not knowingly collect Personal Data from children under the age of 18. If you have reason to believe that a child under the age of 18 has provided Personal Data to Raycast through the Service please contact us and we will endeavor to delete that Personal Data from our databases.
You use the Service at your own risk. We have appropriate security measures to prevent Personal Data from being accidentally lost, or used or accessed unlawfully. We limit access to your Personal Data to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
However, no Internet or e-mail transmission is ever fully secure or error free. In particular, email sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Service or e-mail. Please keep this in mind when disclosing any Personal Data to Raycast via the internet. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third party websites.